Terms & Conditions

Hours of Operation

Monday – Thursday	8:30 a.m. – 5:00 p.m. Central Time
Friday	8:30 a.m. – 4:00 p.m. Central Time

Shipping

All orders received before 12:00 p.m. will ship the same day via Federal Express or UPS Ground. Orders received after 12:00 p.m. may not ship until the following day but Gourmet Spice Co. will make every effort to ship the same day. Orders shipped on Friday will be delivered the following week. Additional shipping charges will be accessed for any orders requiring overnight or Saturday delivery. Any orders shipped to a home based business will be assessed a $3.50 home delivery charge.

**Shipping is free for all orders over 10 pounds. Any order under 10 pounds will be assessed a shipping charge of $5.95. THIS SERVICE CHARGE WILL NOT BE ASSESSED IF GOURMET SPICE CO. IS UNABLE TO FULFILL THE ENTIRE ORDER AND MUST SHIP AS A BACK ORDER.

Terms

Terms are 2% 10, Net 15. Invoices over 30 days will be subject to a 1.5% monthly finance charge. In the event a collection agency and/or legal representation are required to collect a debt, customer will be responsible for any/all fees incurred. Returned checks will be charged a service fee of $25.00.

Payments

Payments to Gourmet Spice Co. may be made via check or credit card. Gourmet Spice Co. accepts Visa, American Express, Mastercard and Discover. Payments made using a credit card will be processed on the day the order is shipped. Credit card orders do not receive the 2% discount.

Returns

Gourmet Spice Co. must be notified of a return within ten (10) days. A return shipping label will be faxed or emailed to customer. Customer is responsible for ensuring package is given and/or taken to Federal Express or UPS. Once product is received by Gourmet Spice Co. a credit will be issued. Product will not be accepted and no credit given for product older than thirty (30) days from date printed on label.

Some items may require additional lead time